Troubleshooting

Issue

Resolution

When trying to purchase a Microsoft 365 Business Basic license you receive Please try again in a few minutes. We are unable to complete the verification check on your payment method at this time

According to Microsoft: For this, this error is generally just created an account, the company information is still being verified. For this, you need to contact billing support team to provide company information - name, address, phone, email, etc. After do a verification, this can be unlocked. For contacting, please refer to Get support - Microsoft Support. Possible solutions: Wait 24 hours for the accounts team to verify your account. If you already have a billing tenant (such as in another tenant), you could trying copying your tenant ID from there (see Learn more about associated billing tenants and into the Microsoft Admin Portal by going to Billing > Billing account and selecting Add an associated billing tenant (give your tenant a display name of "Bens Dev" for example when sending the request). You will need to copy/paste the request link for it to be approved. Ensure that is says Active for Provisioning. If you sign-up as a business, check your company name, VAT number, company address and VAT registration number are are correct in Billing > Billing accounts section. Edit your card details and try again.

Issue	Resolution