+ +
+ +
+ +
GENERAL DEFINITION
+ ++ +
This is general social +services work providing support and assistance to social work teams in the +Department of Human Services or in the Office of Homeless Services. Employees +in this class provide administrative support and a wide range of support +services involving scheduling, transporting, and escorting clients to medical +and therapy appointments, supervising parental visits, and accompanying social work +team members on home or field visits. Work is performed under the close +supervision of a technical or managerial superior.
+ ++ +
ALLOCATING FACTORS: (The following +conditions must be met for a position to be allocated to this class):
+ +1. Positions in this class +must be responsible for providing support to social work teams within the Child +Welfare Operation Division of the Department of Human Services or for providing +support to social work teams in the Office of Homeless Services.
+ ++ +
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
+ ++ +
Schedules, coordinates, and drives +families and children to schools, visits, medical, dental, therapy, and other +appointments and supervises children in the childcare room, court, and other +locations; lifts children into car seats and out of approved City vehicles.
+ +Supervises Court and +non-Court ordered parent/child visitations and accompanies staff during +investigations and home or field visits.
+ +Completes collaterals +and updates client records.
+ +Obtains school and +medical records, delivers materials to attorneys, agencies, and others and uploads +case documents into the Electronic Case Management System (ECMS).
+ +Consults and +collaborates with behavioral health teams and social work staff.
+ +Assists childcare staff +by distributing provisions and engaging in redirection-based activities with +children and youth.
+ +Participates in +on-the-job training and maintains required certifications.
+ +Assists Intake staff in providing +engagement and connecting unsheltered individuals to healthcare, treatment +services, and housing.
+ +Performs related work +as required.
+ ++ +
+ +
KNOWLEDGE OF:
+ ++ +
§ uses and applications +of personal computers used for report generation and records maintenance
+ +§ departmental rules, +regulations, procedures, and functions
+ +§ basic procedures, methods, +and practices of child welfare and social work
+ +§ english language usage, +spelling, and grammar
+ ++ +
SKILL IN:
+ ++ +
§ operating office machines +and automated systems
+ ++ +
ABILITY TO:
+ ++ +
§ +learn +departmental and organizational functions of the unit assigned
+ +§ follow established +procedures to accomplish work requirements
+ +§ make judgmental +decisions where several alternative courses of action are presented
+ +§ establish and maintain +effective working relationships with coworkers, clients, foster parents, +provider agencies, community service agencies, and the general public
+ +§ complete, organize and +maintain confidential records
+ +§ utilize computer software to perform simple office procedures
+ +§ follow oral and written instructions
+ +§ present ideas and communicate +effectively, both orally and in writing
+ ++ +
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE +REQUIREMENTS: (The +following statement represents the minimum training and experience standards +which will be used to admit or reject applicants for tests. Applications +submitted by candidates for this class will be reviewed based on training and +experience requirements as approved on
+ +4/24.)
+ ++ +
+ +
EDUCATION:
+ ++ +
Education equivalent to +completion of twelfth school grade.
+ ++ +
AND
+ ++ +
EXPERIENCE:
+ ++ +
Two years of +administrative experience in a social services or government agency with +responsibility for providing intake services or coordinating services for youth.
+ ++ +
OR
+ ++ +
Two years of full-time paid experience +conducting or instructing structured programming for youth in a school, +nonprofit, or government agency.
+ ++ +
+ +
NOTE:
+ ++ +
Completion of two years of study (60 credits) +at an accredited college or university, with major coursework in social work, +social services, sociology, psychology, criminal justice, behavioral health, +public health, human services, human or child development, education or a +closely related field at an accredited college or university may substitute for +the required experience.
+ ++ +
OR
+ ++ +
Any +equivalent combination of education and experience determined to be acceptable +by the Office of Human Resources.
+ ++ +
+ +
PHYSICAL AND MEDICAL REQUIREMENTS
+ ++ +
Ability to physically +perform the duties and to work in the environmental conditions required of a +position in this class.
+ ++ +
LICENSES, REGISTRATIONS AND/OR CERTIFICATES
+ ++ +
Possession of a valid +proper class motor vehicle operator's license as issued by the Commonwealth of +Pennsylvania prior to appointment and during tenure of employment as a Social Services +Aide.
+ ++ +
Completion of a +CPR and a First Aid program and possession of a current CPR and First Aid +certification is required within six months of appointment and during tenure of +employment as a Social Services Aide.
+ ++ +
Pennsylvania +Child Abuse Clearance, Pennsylvania State Criminal History Clearance and FBI +Fingerprinting Clearance are required prior to appointment and during tenure of +employment as a Social Services Aide.
+ ++ +
+ +
+ +
Class Established:
+ +CSC - 3/24
+ +CP
+ +