A network or server error occurred Error when trying to change price for my extension

[rubayet211]

When I try to change the one-time payment price for my extension, I get the error: A network or server error occurred. Please try again.

Steps to reproduce the behavior:

1. Go to extentionpay.com
2. After signing in, create a new extension
3. Set a one-time plan and price
4. Save the extension
5. From the user dashboard, click on change price for the extension
6. Set a different price
7. See the error: A network or server error occurred. Please try again.
8. The price does not change

The price should change without showing this error.

I tried this using Chrome and Microsoft Edge in both my desktop and laptop computers but I am still getting the same error.

Please fix this.

[Glench]

Hey @rubayet211 I can't reproduce this — it works fine for me. However, I do see when those server errors occur and it looks like it has to do with your Stripe account. Usually the issue is that ExtensionPay can't find the Stripe "product" and "price" because your Stripe account changed between the time you created the extension on ExtensionPay and the time you tried to update it. I'm trying to understand why this happens and only rarely for some users so if you have more information please let me know.