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I am stuck at trying to initiate curl to create the case, I check the logs and it provides me with
Traceback (most recent call last):
File "/opt/Synapse/workflows/Ews2Case.py", line 38, in connectEws
esCaseId = theHiveConnector.searchCaseByDescription(conversationId)
File "/opt/Synapse/workflows/objects/TheHiveConnector.py", line 57, in searchCaseByDescription
raise ValueError('unknown use case after searching case by description')
ValueError: unknown use case after searching case by description
Not sure where to go from here? Any help would be appreciated. I will also attach my screenshot of the log:
The text was updated successfully, but these errors were encountered:
Update
I tried the curl cmd on a server rather than my workstation, it said Success:True but never created a case, I looked in the logs and didn't find much, I tried again and now it said false again and won't work again. So not sure what is going on...
I've gotten the curl command to say Success:True every time now, but it still returns the error line 38 and line 57 where it states raise ValueError ('unknown use case after searching case by description')
I have this issue too.
in TheHiveConnector.py file , line 38 it queries TheHive to check if there is an existing case with the passed query or not. response = self.theHiveApi.find_cases(query=query, range=range, sort=sort)
I added print(len(response.json())) and it returned number of all of my cases in TheHive.
so thehive4py is broken?
Hello,
I am stuck at trying to initiate curl to create the case, I check the logs and it provides me with
Traceback (most recent call last):
File "/opt/Synapse/workflows/Ews2Case.py", line 38, in connectEws
esCaseId = theHiveConnector.searchCaseByDescription(conversationId)
File "/opt/Synapse/workflows/objects/TheHiveConnector.py", line 57, in searchCaseByDescription
raise ValueError('unknown use case after searching case by description')
ValueError: unknown use case after searching case by description
Not sure where to go from here? Any help would be appreciated. I will also attach my screenshot of the log:
The text was updated successfully, but these errors were encountered: