2.6.0 Update for Linux Opening to a blank White Frozen Screen

[meechgalhuquot]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

Operating System

OpenSUSE Tumbleweed

Commit Hash

No response

Build Timestamp

No response

Describe the Bug

Both the Flatpak as well as RPM builds open to a frozen blank white screen on my computer. Cider 2.5.x works perfectly fine. Installing the latest update also installs as a separate app instead of updating the currently installed version so something must be different in the package to make it identify as not an update.

Steps to Reproduce

Installed 2.6 from Itch.io on Tumbleweed. Same issue on both RPM and Flatpak builds

Anything else?

No response

[cider-collective]

Hello @meechgalhuquot 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

[cryptofyre]

@coredev-uk For you to look at whenever you can.

[coredev-uk]

Please try clearing the cache files found in .config/sh.cider.genten. This was a bug I experienced during development with caching issues. Delete any folder with Cache included in that directory and try relaunching

[meechgalhuquot]

@coredev-uk no luck, whether I deleted individual cache folders or the entire sh.cider.genten folder

[coredev-uk]

Hmm, when you open the app can you open devtools with ctrl shift i and screenshot any errors

[meechgalhuquot]

It is not coming up when I do that

[coredev-uk]

Try opening in command line and posting the log then

[meechgalhuquot]

cider.log
@coredev-uk Unending string of failed to load URL until I close the program

[coredev-uk]

Looking at the log, it's unable to get the port for the application web server, please check that you do not have anything running under a port 10767

[meechgalhuquot]

not as far as I can tell