Skip to content

Troubleshooting

Thomas Euler edited this page Sep 6, 2019 · 17 revisions

"Igor has stopped working ..."

Sometimes ScanM starts completely normal and successfully connects all devices (see green indicators in the image below), but then crashes after loading all scan configurations with the following message:

Problem:

That all indicators are green means that here not the NI cards are causing the trouble but that the Igor code crashed. A likely reason is that ScanM was not able to write a valid .ini file into the ...\ScanM_Settings folder. When it tries to load the damaged file, it crashes.

Solution:

Home

  1. Getting started ...
    1.1 Installation
    1.2 Release notes
    1.3 Issues

  2. User manual (preliminary)
    2.1 Scan configurations
    2.2 Specific features

  3. Troubleshooting

Clone this wiki locally