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Add an inbox (unified inbox) of communication #281

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the3dfox opened this issue Jul 31, 2024 · 3 comments
Open

Add an inbox (unified inbox) of communication #281

the3dfox opened this issue Jul 31, 2024 · 3 comments
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feature request New feature or request

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@the3dfox
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As of now, there is no way to create a lead or deal based of a message like an incoming email. Although outgoing emails are tracked inside leads/deals, there is no general inbox view.

Zoho CRM implemented a whats called SalesInbox where you can quickly sort through your incoming messages and convert them to leads/deals

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I'm making this suggestion because I don't know what the strategy for incoming communication is inside Frappe CRM.
What already works right now is to go to the desk inside communication and manually relink a specific email to a CRM deal

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Which reflects and can be seen inside Frappe CRM
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@shariquerik shariquerik added the feature request New feature or request label Aug 2, 2024
@the3dfox
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could it be a viable option to use the newly developed mail client as a start?
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https://github.com/frappe/mail_client

@ossplus
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ossplus commented Dec 31, 2024

#493

@ossplus
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ossplus commented Dec 31, 2024

could it be a viable option to use the newly developed mail client as a start? image https://github.com/frappe/mail_client

It seams this email client can replace Gmail or other email service. I can be used as the backend of communication.

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