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Certain nebula videos not playing #1387

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oskaddddd opened this issue Oct 3, 2024 · 2 comments
Closed
1 of 3 tasks

Certain nebula videos not playing #1387

oskaddddd opened this issue Oct 3, 2024 · 2 comments
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Bug Something isn't working Nebula

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@oskaddddd
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What happened?

When clicking on certain (most) nebula content the player opens, shows the loading arrow and then goes black without playing the video.

Steps to reproduce: play a nebula video
Problem: video not playing
Intended behavior: video plays
Examples of videos that don't play for me:
https://nebula.tv/videos/citynerd-can-city-living-give-you-financial-freedom/
https://nebula.tv/videos/bobbybroccoli-honey-look-a-miracle-is-on-tv/
https://nebula.tv/videos/patrickhwillems-the-20-best-train-movies-of-all-time/
Example of video that play for me:
https://nebula.tv/videos/patrickhwillems-why-do-trains-make-the-best-action-scenes-blue-flame-special/

Video of the bug:

screen-20241003-211149.mp4

Log:
03_10-21-32-09_101.log

Grayjay Version

264

What plugins are you seeing the problem on?

Nebula

Plugin Version

10

When do you experience the issue?

  • While logged in
  • While logged out
  • N/A

Relevant log output

No response

@github-actions github-actions bot added the Nebula label Oct 3, 2024
@grayjay-support-FUTO grayjay-support-FUTO added the Bug Something isn't working label Oct 3, 2024
@stefancruz
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stefancruz commented Oct 4, 2024

I'll look into this one and try to replicate it.

@oskaddddd
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Turns out my card was rejecting nebula for some reason, so my subscription was canceled. Now everything works. Still weird that some of the videos played tho.

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