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Timer freezes after computer sleeps/shutoff #11

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weilingx46 opened this issue Jul 11, 2023 · 3 comments
Open

Timer freezes after computer sleeps/shutoff #11

weilingx46 opened this issue Jul 11, 2023 · 3 comments

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@weilingx46
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A great tool i've really enjoyed using. However, I've noticed that sometimes after my computer sleeps and I re-awaken it, the timer will be frozen. Single press/long press does nothing to begin the next cycle and I basically have to completely delete/reinstall the app for it to work again. All my other apps on the Stream Deck will be working after re-awakening.

this is on an M1 Mac - it doesn't seem to happen with any great consistency, maybe once every few days of use.

@mgway
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mgway commented Jul 11, 2023

That's an interesting bug that you've found. All of my testing thus far has been on a Windows 10 machine and that seems to handle resetting the timer back to the start of the state if the computer goes to sleep when the timer is active. I do have a non-M1 Mac that I can try testing it on, I'll update this issue if I'm able to replicate the problem.

@brenocuper
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Any news on this? It happened to me too, Macbook Pro M1. Congratulations on the plugin! It's very useful and cool.

@vmatarazzo1989
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I'm getting the exact same issue with my windows 11 computer, only after the computer goes to sleep. I have found two methods to remedy this issue

  1. Reboot the computer; or
  2. Kill the both stream deck and elgato audio server processes from task manager.

Whilst these two remedies work, they're an inconvenience. Please find a permanent solution to this issue.

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4 participants