Add issue templates to the Github repository

[luiscosio]

Title: Add Issue Templates to the Repository

Description:
We need to set up standardized issue templates in our repository to ensure that bug reports, feature requests, and other feedback are submitted in a clear, consistent format. This will streamline our development workflow and make it easier to track and resolve issues.

Why This Is Important:

• Encourages contributors to provide all necessary information when creating issues.
• Helps maintainers triage issues more efficiently.
• Improves overall project organization.

Proposed Solution:

1. Create a new folder: .github/ISSUE_TEMPLATE/.
2. Add separate Markdown files for each template (e.g., bug_report.md, feature_request.md, etc.).
3. Include prompts for required information in each template (steps to reproduce, expected vs. actual results, screenshots, etc.).
4. Optionally, add default labels (like bug, enhancement) within each template for auto-labeling.

Resources:

• [GitHub Docs: Issue Templates](https://docs.github.com/en/repositories/configuring-branches-and-merges-in-your-repository/configuring-pull-request-merges/creating-issue-templates-for-your-repository)

Additional Notes/To-Do:

• Decide on any custom labels or required sections for each template (severity, environment, version, etc.).
• Ensure the language and format align with our contribution guidelines.

Acceptance Criteria:

• A .github/ISSUE_TEMPLATE/ folder is present.
• At least one bug report template and one feature request template are available.
• Issues created via these templates provide enough information for quick triaging.