Jira Software node returns an empty response

[andrgav]

Bug Description

The Jira node in my cloud n8n instance executes successfully but returns an empty response or empty list of projects when performing "Get Request" or "Create Request" actions. No error message is provided to identify the cause.

To Reproduce

1. Open the n8n cloud instance.
2. Add the Jira node to the workflow.
3. Configure the Jira node with valid credentials and connect to Jira (cloud version).
4. Ensure the user has admin access in Jira.
5. Select the "Get Request" or "Create Request" action in the Jira node.
6. Execute the node.

Expected behavior

• When executing a "Get Request," the node should return the relevant data from Jira (e.g., issue details).
• When executing a "Create Request," the node should successfully create the request in Jira and return the corresponding details.
• Listing projects should return a list of all available projects in Jira.
• If any error occurs during execution, it should display a meaningful error message for debugging.

Operating System

n8n Version

n8n Version 1.71.3

Node.js Version

Database

SQLite (default)

Execution mode

main (default)

[Joffcom]

Hey @andrgav,

We have created an internal ticket to look into this which we will be tracking as "N8N-8049"

[Joffcom]

Hey @andrgav,

I have just given this a test on 1.73.1 and Create > Issue seems to be outputting data as seen below.

The Issue > Get is also working

Would you be able to provide an example workflow where this is not working as expected as I am not able to reproduce this.

[tszalaj]

I've noticed that there is a bug with referencing nodes by $ when there is a split and join. After the join the preview pane od the left shows results, but in node runtime the array is empty. When on the same flow diagram I connect nodes without join node in between, results are available in the runtime.
In "check report" action I refer to $('check assessments'). In both configurations check assessments results are visible in the left preview pane, but in first setup results are also available in the runtime, but in second the runtime array is empty, though results are visible in the preview pane.
Working (check report in one flow after check assessments and assessments batch update):

Not working (check report after join):

My configuration is the latest docker on Ubuntu.

[Joffcom]

@tszalaj your issue seems unrelated to this and this likely something in the workflow, Can you create a post on the support forum and include the workflow so we can take a look.

[Joffcom]

Hey @andrgav,

As we haven’t heard back from you, we’re going to close this issue to keep things organized. But don’t worry—if you have more information or need further assistance, you’re welcome to reopen the issue anytime or create a new one. We’re always happy to help! 😊

Thanks for reaching out and have a great day!