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Access to logs in Stable releases (not just Dev builds) #12220

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joshtrichards opened this issue Dec 1, 2023 · 3 comments
Closed

Access to logs in Stable releases (not just Dev builds) #12220

joshtrichards opened this issue Dec 1, 2023 · 3 comments

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@joshtrichards
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Is your feature request related to a problem? Please describe.

I'm always frustrated when a bug reporter has a seemingly legitimate bug report but we make them jump through extra hoops to provide logs. It creates extra work for them and for those triaging their bug reports. In short, it wastes time.

Describe the solution you'd like

The Settings->Logs feature available in Dev builds activated in Stable builds too.

Describe alternatives you've considered

The approach here that we historically suggest, but:

  • takes extra time and energy
  • frustrates non-developers
  • requires a computer to merely gather the logs
  • may be too late (i.e. the relevant logs are gone if it's not yet clear how to readily reproduce the situation or the reporter isn't at their computer at the time)

Additional context

This has been requested in numerous comments and it's not clear why there is an aversion to it.

  • It can still be an in-app toggle if desired as long as it's available in stable builds.

We (users, devs, members, all stakeholders) have enough things to deal with: let's not make our collective lives more difficult.

If there's a good reason not to do this, that's fine too - but let's at least get the reason out in the open.

@satvik2131
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Hi , sorry maybe it must be a stupid question , but if I am not wrong we want to integrate the log feature we have in dev to stable builds , right ? and like is it done , or can I work on it ?

@joshtrichards
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if I am not wrong we want to integrate the log feature we have in dev to stable builds , right ?

That's correct.

@joshtrichards joshtrichards changed the title Integrated access to logs in Stable releases not just Dev builds Access to logs in Stable releases (not just Dev builds) Dec 7, 2023
@joshtrichards
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Duplicate of #9844

@joshtrichards joshtrichards marked this as a duplicate of #9844 Nov 4, 2024
@joshtrichards joshtrichards closed this as not planned Won't fix, can't repro, duplicate, stale Nov 4, 2024
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