| copyright | link | is |
|---|---|---|
Copyright IBM Corp. 2017 |
focus |
published |
When it comes to Focuses, there are two concepts you need to understand. A lens, which is a way a user interprets or understands a message, and a focus, which helps the user understand what to pay attention to in that message. In other words, lenses help the user focus on different parts of the conversation.
Watson Work Services has three lenses - ActionRequest, Question, and Commitment. These lenses identify focuses that are either an action, a question or a commitment. Focuses, identified with the ActionRequest lens, can be further refined by action-related categories.
When Watson Work Services identifies a focus, an annotation is added to the message where the focus was found.
The ActionRequest lens is used when there is an explicit or implied request to do something.
The following categories are available
Schedule: Schedule an event or create an invite.Share: Share or send content such as documents or links. Send a message or email (or otherwise contact or reach out to) another person.
The Question lens is used to identify text where a user is asking a question and where they expect an answer.
The Commitment lens is similar to the ActionRequest lens but identifies text where a user is committing to take an action.