diff --git a/package-lock.json b/package-lock.json
index 6e25545..3436274 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -9560,7 +9560,7 @@
     },
     "packages/chat-core-zendesk": {
       "name": "@yext/chat-core-zendesk",
-      "version": "0.1.0",
+      "version": "0.1.1",
       "license": "BSD-3-Clause",
       "dependencies": {
         "smooch": "5.6.0"
diff --git a/packages/chat-core-zendesk/package.json b/packages/chat-core-zendesk/package.json
index a0c1987..dab2d09 100644
--- a/packages/chat-core-zendesk/package.json
+++ b/packages/chat-core-zendesk/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@yext/chat-core-zendesk",
-  "version": "0.1.0",
+  "version": "0.1.1",
   "description": "Typescript Networking Library for the Yext Chat API Integration with Zendesk",
   "main": "./dist/commonjs/index.js",
   "module": "./dist/esm/index.mjs",
diff --git a/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts b/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts
index 0bf3c9a..c1cce23 100644
--- a/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts
+++ b/packages/chat-core-zendesk/src/infra/ChatCoreZendeskImpl.ts
@@ -88,13 +88,23 @@ export class ChatCoreZendeskImpl {
    * with the conversation summary as the initial message.
    */
   private async setupSession(messageRsp: MessageResponse) {
-    const convo: Conversation = await Smooch.createConversation({
+    let convo: Conversation = await Smooch.createConversation({
       metadata: {
         "zen:ticket:tags": "yext-chat",
         // this indicates to the internal zendesk bot webhook that the conversation is from the Chat SDK
         [MetadataChatSDKKey]: true,
       },
     });
+
+    // On first conversation creation of a new user, the id is TEMPORARY_CONVERSATION.
+    // We need to re-fetch the current conversation to get the actual id.
+    if (convo.id === 'TEMPORARY_CONVERSATION') {
+      const currentConversation = Smooch.getDisplayedConversation();
+      if (!currentConversation) {
+        throw new Error("No conversation found");
+      }
+      convo = currentConversation;
+    }
     this.conversationId = convo.id;
     Smooch.loadConversation(convo.id);
     Smooch.sendMessage(
diff --git a/test-sites/test-browser-esm/package-lock.json b/test-sites/test-browser-esm/package-lock.json
index 97c86fe..0ebf5c4 100644
--- a/test-sites/test-browser-esm/package-lock.json
+++ b/test-sites/test-browser-esm/package-lock.json
@@ -88,7 +88,7 @@
         "@microsoft/api-extractor": "^7.34.8",
         "@types/jest": "^29.5.1",
         "@types/node-fetch": "^2.6.4",
-        "@yext/chat-core": "^0.8.2",
+        "@yext/chat-core": "^0.9.1",
         "@yext/eslint-config": "^1.0.0",
         "babel-jest": "^29.5.0",
         "dotenv": "^16.4.5",
@@ -102,7 +102,7 @@
         "typescript": "^5.0.4"
       },
       "peerDependencies": {
-        "@yext/chat-core": "^0.8.2"
+        "@yext/chat-core": "^0.9.1"
       }
     },
     "../../packages/chat-core-zendesk": {
@@ -119,7 +119,7 @@
         "@microsoft/api-extractor": "^7.34.8",
         "@types/jest": "^29.5.1",
         "@types/smooch": "^5.3.7",
-        "@yext/chat-core": "^0.8.2",
+        "@yext/chat-core": "^0.9.1",
         "@yext/eslint-config": "^1.0.0",
         "babel-jest": "^29.5.0",
         "eslint": "^8.39.0",
@@ -132,7 +132,7 @@
         "typescript": "^5.0.4"
       },
       "peerDependencies": {
-        "@yext/chat-core": "^0.8.2"
+        "@yext/chat-core": "^0.9.1"
       }
     },
     "node_modules/@jridgewell/sourcemap-codec": {