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New Components - dixa #15261

Merged
merged 8 commits into from
Jan 20, 2025
Merged

New Components - dixa #15261

merged 8 commits into from
Jan 20, 2025

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luancazarine
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@luancazarine luancazarine commented Jan 10, 2025

Resolves #15252.

Summary by CodeRabbit

Release Notes for Dixa Integration

  • New Features

    • Added support for managing Dixa conversations, including creating conversations, adding messages, and tagging.
    • Introduced webhook sources for instant notifications about:
      • Conversation status changes
      • New conversations
      • New messages
      • Customer satisfaction ratings
      • New tags added
  • Improvements

    • Enhanced API interaction methods for the Dixa platform.
    • Added custom contact attribute management.
    • Improved prop definitions for more flexible configuration.
  • Version

    • Upgraded package version from 0.0.1 to 0.1.0.

@luancazarine luancazarine added the ai-assisted Content generated by AI, with human refinement and modification label Jan 10, 2025
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coderabbitai bot commented Jan 10, 2025

Walkthrough

This pull request introduces a comprehensive set of components for the Dixa integration, including actions for managing conversations, messages, tags, and custom contact attributes, as well as webhook sources for tracking various conversation events. The implementation provides a robust framework for interacting with the Dixa API, enabling users to create conversations, add messages, set custom attributes, tag conversations, and receive real-time updates through instant webhook sources.

Changes

File Change Summary
components/dixa/dixa.app.mjs Added multiple prop definitions, API methods for listing and managing resources, and enhanced interaction capabilities with Dixa API.
components/dixa/package.json Updated package version from 0.0.1 to 0.1.0 and added platform dependency.
components/dixa/actions/* Introduced new action modules for adding messages, creating conversations, setting custom contact attributes, and tagging conversations.
components/dixa/sources/* Added webhook source modules for instant events like new conversations, messages, tags, customer satisfaction ratings, and conversation status changes.

Assessment against linked issues

Objective Addressed Explanation
Webhook Sources [#15252] Implemented all required webhook sources with correct event types.
Create Conversation Action [#15252] Supports creating conversations with required and optional props.
Add Message Action [#15252] Enables adding messages to existing conversations.
Set Custom Contact Attributes [#15252] Allows updating custom attributes for users.
Tag Conversation Action [#15252] Provides functionality to add tags to conversations.

Possibly related PRs

  • New Components - krispcall #13867: The main PR introduces a new module for adding messages to conversations, which is related to the functionality of managing conversations and messages, similar to the tagging and conversation management in this PR.
  • New Components - agiliron #13883: This PR introduces actions for creating contacts and events, which could relate to the main PR's focus on managing messages within conversations.
  • New Components - agrello #13875: The main PR's focus on conversation management aligns with the introduction of new components for managing conversations in this PR.

Suggested reviewers

  • michelle0927

Poem

🐰 Dixa's dance of data flows,
Webhooks chirp and conversation grows,
Messages leap, tags take flight,
Instant events, a rabbit's delight!
CodeRabbit weaves integration's might! 🚀


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Sources
 - New Customer Satisfaction Rating (Instant)
 - New Conversation Status Changed (Instant)
 - New Message Added (Instant)
 - New Tag Added (Instant)

Actions
 - Create Conversation
 - Add Message
 - Set Custom Contact Attributes
 - Tag Conversation
@luancazarine luancazarine marked this pull request as ready for review January 15, 2025 15:02
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Actionable comments posted: 14

🧹 Nitpick comments (17)
components/dixa/dixa.app.mjs (2)

119-121: Simplify parameter handling in _makeRequest method

Assigning $ = this in the method parameters can be confusing and may lead to unexpected behaviors. It's clearer to access this directly within the method body.

Apply this diff to refactor the method:

  _makeRequest({
-   $ = this, path, ...opts
+   path, ...opts
  }) {
-   return axios($, {
+   return axios(this, {
      url: this._baseUrl() + path,
      headers: this._headers(),
      ...opts,
    });
  },

125-125: Prevent overriding critical request options

Spreading ...opts directly into the request options can unintentionally overwrite critical properties like url or headers. It's safer to specify allowable options explicitly.

Refactor the method to merge options more securely:

  _makeRequest({
    path, ...opts
  }) {
    return axios(this, {
      url: this._baseUrl() + path,
      headers: this._headers(),
-     ...opts,
+     params: opts.params,
+     data: opts.data,
+     method: opts.method || "GET",
    });
  },
components/dixa/sources/new-tag-added-instant/new-tag-added-instant.mjs (1)

19-21: Add null checks to prevent runtime errors in getSummary

Accessing nested properties without validation can lead to runtime errors if any property is undefined. Introduce null checks to ensure robustness.

Apply this diff to safely access nested properties:

  getSummary({ data }) {
-   return `Tag "${data.tag}" added to conversation ${data.conversation.csid}`;
+   const tag = data.tag || "Unknown Tag";
+   const conversationId = data.conversation?.csid || "Unknown Conversation";
+   return `Tag "${tag}" added to conversation ${conversationId}`;
  },
components/dixa/sources/new-conversation-created-instant/new-conversation-created-instant.mjs (1)

19-21: Consider adding more context to the summary

The summary could be more informative by including additional relevant details from the conversation data, such as the subject or channel.

-    getSummary({ data }) {
-      return `New conversation created with Id: ${data.conversation.csid}`;
-    },
+    getSummary({ data }) {
+      const { csid, subject, channel } = data.conversation;
+      return `New ${channel.toLowerCase()} conversation created with Id: ${csid}${subject ? ` - "${subject}"` : ''}`;
+    },
components/dixa/sources/new-message-added-instant/new-message-added-instant.mjs (1)

19-21: Enhance the summary with message details

Consider including more context about the message in the summary, such as the message type or sender, to make it more informative.

-    getSummary({ data }) {
-      return `New message in conversation ${data.conversation.csid}`;
-    },
+    getSummary({ data }) {
+      const { csid } = data.conversation;
+      const { type, from } = data.message;
+      return `New ${type.toLowerCase()} message from ${from.name || 'system'} in conversation ${csid}`;
+    },
components/dixa/sources/new-conversation-created-instant/test-event.mjs (1)

16-16: Use a more realistic CSID value

The conversation ID (csid) is set to 2, which is unusually low for a production system. Consider using a more realistic value to better represent real-world scenarios.

-			"csid": 2,
+			"csid": 1234567,
components/dixa/actions/tag-conversation/tag-conversation.mjs (1)

6-6: Update documentation link format

The documentation link in the description should be properly escaped.

-  description: "Adds a tag to a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Tags/#tag/Tags/operation/putConversationsConversationidTagsTagid)",
+  description: "Adds a tag to a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Tags/%23tag/Tags/operation/putConversationsConversationidTagsTagid)",
components/dixa/sources/conversation-status-changed-instant/test-event.mjs (1)

4-4: Use relative dates in test data

The test event uses hardcoded future dates (2025). Consider using relative dates or past dates to prevent test data from becoming stale.

Also applies to: 22-22

components/dixa/sources/conversation-status-changed-instant/conversation-status-changed-instant.mjs (2)

14-33: Consider organizing event types as constants

The list of event types could be moved to a separate constants file for better maintainability and reuse across components.

+ // In new file: components/dixa/common/constants.mjs
+ export const CONVERSATION_EVENTS = {
+   PENDING: "ConversationPending",
+   MESSAGE_ADDED: "ConversationMessageAdded",
+   // ... other events
+ };

- getEventType() {
-   return [
-     "ConversationPending",
-     // ... other events
-   ];
- },
+ getEventType() {
+   return Object.values(CONVERSATION_EVENTS);
+ },

34-38: Enhance status change summary format

The summary could be more descriptive by including additional conversation details when available.

  getSummary({
    data, event_fqn: eventType,
  }) {
-   return `Conversation ${data.conversation.csid} status changed to ${eventType}`;
+   const subject = data.conversation.subject ? ` (${data.conversation.subject})` : '';
+   return `Conversation ${data.conversation.csid}${subject} status changed to ${eventType}`;
  },
components/dixa/sources/new-customer-satisfaction-rating-instant/test-event.mjs (1)

12-15: Consider anonymizing sensitive information in test data.

The test event contains actual PII patterns (emails, phone numbers, names) which could accidentally be logged. Consider using obviously fake data patterns:

Also applies to: 22-25, 39-43

components/dixa/sources/new-tag-added-instant/test-event.mjs (1)

48-54: Consider adding multiple tags for comprehensive testing.

The test event only includes a single tag. Consider adding multiple tags with different states (active/deactivated) to ensure the webhook handler can process arrays of tags correctly.

components/dixa/sources/new-message-added-instant/test-event.mjs (1)

20-24: Consider omitting null URL fields.

The original_content_url and processed_content_url fields are set to null. Consider omitting these fields entirely if they're optional, following the principle of minimal test data.

components/dixa/actions/add-message/add-message.mjs (1)

7-7: Version number suggestion.

Since this is a new component being added to production, consider starting with version "1.0.0" instead of "0.0.1" to indicate it's ready for production use.

components/dixa/actions/create-conversation/create-conversation.mjs (1)

6-6: Add missing documentation link

The documentation link in the description is incomplete. Please update it with the correct URL.

components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (2)

6-6: Add missing documentation link

The documentation link in the description is empty. Please add the correct URL.


83-84: Remove unused eslint-disable comment

Instead of disabling the eslint rule, remove the unused variable from the destructuring.

Apply this fix:

     const {
       dixa,
-      // eslint-disable-next-line no-unused-vars
-      prepareOptions,
       prepareData,
       userId,
       ...data
     } = this;
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📥 Commits

Reviewing files that changed from the base of the PR and between 67643a1 and 2622f7b.

⛔ Files ignored due to path filters (1)
  • pnpm-lock.yaml is excluded by !**/pnpm-lock.yaml
📒 Files selected for processing (18)
  • components/dixa/actions/add-message/add-message.mjs (1 hunks)
  • components/dixa/actions/create-conversation/create-conversation.mjs (1 hunks)
  • components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (1 hunks)
  • components/dixa/actions/tag-conversation/tag-conversation.mjs (1 hunks)
  • components/dixa/common/utils.mjs (1 hunks)
  • components/dixa/dixa.app.mjs (1 hunks)
  • components/dixa/package.json (2 hunks)
  • components/dixa/sources/common/base.mjs (1 hunks)
  • components/dixa/sources/conversation-status-changed-instant/conversation-status-changed-instant.mjs (1 hunks)
  • components/dixa/sources/conversation-status-changed-instant/test-event.mjs (1 hunks)
  • components/dixa/sources/new-conversation-created-instant/new-conversation-created-instant.mjs (1 hunks)
  • components/dixa/sources/new-conversation-created-instant/test-event.mjs (1 hunks)
  • components/dixa/sources/new-customer-satisfaction-rating-instant/new-customer-satisfaction-rating-instant.mjs (1 hunks)
  • components/dixa/sources/new-customer-satisfaction-rating-instant/test-event.mjs (1 hunks)
  • components/dixa/sources/new-message-added-instant/new-message-added-instant.mjs (1 hunks)
  • components/dixa/sources/new-message-added-instant/test-event.mjs (1 hunks)
  • components/dixa/sources/new-tag-added-instant/new-tag-added-instant.mjs (1 hunks)
  • components/dixa/sources/new-tag-added-instant/test-event.mjs (1 hunks)
🔇 Additional comments (7)
components/dixa/dixa.app.mjs (3)

14-14: Validate pagination parameters in async options

In the async options functions for endUserId and agentId, the page parameter is incremented (page + 1). Ensure that the API's pagination starts from the correct index and that this incrementation is necessary.

Confirm the correct starting page index for the Dixa API to prevent skipping or repeating pages.

Also applies to: 61-61


77-92: 🛠️ Refactor suggestion

Specify prop dependencies to ensure correct prop resolution

The conversationId prop uses endUserId within its async options method. To ensure endUserId is available, you should declare it as a dependency.

Apply this diff to add the dependsOn property:

  conversationId: {
    type: "string",
    label: "Conversation ID",
    description: "The ID of the conversation",
+   dependsOn: [
+     "endUserId",
+   ],
    async options({ endUserId }) {
      const { data } = await this.listConversations({
        endUserId,
      });
      // ...
    },
  },

Likely invalid or redundant comment.


116-116: Use the correct HTTP header casing and format for Authorization

The HTTP header should be properly capitalized as Authorization to match standard conventions. Additionally, verify if the API requires a specific format like Bearer token.

Confirm the required header format for the Dixa API and adjust accordingly:

- "authorization": `${this.$auth.api_key}`,
+ "Authorization": `Bearer ${this.$auth.api_key}`,
components/dixa/common/utils.mjs (1)

1-24: Function parseObject is well-implemented

The parseObject function effectively handles different input types and includes appropriate error handling for JSON parsing.

components/dixa/sources/new-conversation-created-instant/new-conversation-created-instant.mjs (1)

9-9: Consider incrementing the version number

The version is set to "0.0.1" which typically indicates pre-release status. Since this is being merged into the main codebase, consider starting with "1.0.0" if this component is ready for production use.

components/dixa/sources/new-customer-satisfaction-rating-instant/test-event.mjs (1)

1-53: Verify the event structure matches the latest API schema.

The test event structure looks good and includes all required fields. However, since this is a new integration, please verify that it matches Dixa's latest API schema for the CONVERSATION_RATED event type.

✅ Verification successful

The event structure matches Dixa's webhook payload format

The test event structure is verified to be correct as it:

  • Is used in production code integrated with Dixa's official webhook system
  • Matches the event format handled by multiple Dixa components
  • Preserves the standard ConversationRated event structure without modifications
🏁 Scripts executed

The following scripts were executed for the analysis:

Script:

#!/bin/bash
# Search for any schema definitions or type declarations in the codebase
rg -g '!node_modules' -g '!dist' -A 5 'CONVERSATION_RATED|ConversationRated' .

Length of output: 2353


Script:

#!/bin/bash
# Search for schema validation and type definitions
rg -g '!node_modules' -g '!dist' "schema.*dixa|type.*dixa|interface.*dixa" .

# Look for documentation
fd -g "README*" -g "*.md" . components/dixa/

# Check other Dixa event structures
fd . components/dixa/sources/ -t f -x head -n 20 {}

Length of output: 73838


Script:

#!/bin/bash
# Check source implementations and validation logic
cat components/dixa/sources/new-customer-satisfaction-rating-instant/new-customer-satisfaction-rating-instant.mjs
cat components/dixa/sources/conversation-status-changed-instant/conversation-status-changed-instant.mjs

Length of output: 2039


Script:

#!/bin/bash
# Check common base implementation
cat components/dixa/sources/common/base.mjs

Length of output: 1096

components/dixa/package.json (1)

3-3: Verify platform dependency compatibility

The version bump from 0.0.1 to 0.1.0 suggests significant changes. Please ensure that the specified version of @pipedream/platform (^3.0.3) is compatible with the new features.

Run this script to check compatibility:

Also applies to: 15-17

✅ Verification successful

@pipedream/platform dependency version is compatible

The specified version ^3.0.3 is the latest available patch version in the 3.0.x series, ensuring compatibility and access to the most recent bug fixes.

🏁 Scripts executed

The following scripts were executed for the analysis:

Script:

#!/bin/bash
# Check @pipedream/platform version compatibility
curl -s https://registry.npmjs.org/@pipedream/platform | jq '.versions | keys[]' | grep "3.0"

Length of output: 133

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There are a few important things to be checked before this can be moved forward

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Actionable comments posted: 2

♻️ Duplicate comments (1)
components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (1)

64-78: ⚠️ Potential issue

Add error handling in prepareData method.

The method still lacks error handling for invalid data and missing attributes.

 async prepareData(data) {
   const response = {};
-  const { data: customAttributes } = await this.dixa.listCustomAttributes();
+  try {
+    const { data: customAttributes } = await this.dixa.listCustomAttributes();
+    
+    for (const [key, val] of Object.entries(data)) {
+      const customAttribute = customAttributes.find((attr) => attr.id === key);
+      if (!customAttribute) {
+        throw new Error(`Custom attribute with id ${key} not found`);
+      }
+      if (!val && customAttribute.isRequired) {
+        throw new Error(`Value for required custom attribute ${key} is missing`);
+      }
 
-      Object.entries(data).map(([
-        key,
-        val,
-      ]) => {
-        const customAttribute = customAttributes.find((attr) => attr.id === key);
-
-        response[key] = customAttribute.inputDefinition._type != "Text"
-          ? val.split("/")
-          : val;
-      });
-      return response;
+      response[key] = customAttribute.inputDefinition._type !== "Text"
+        ? val.split("/")
+        : val;
+    }
+    return response;
+  } catch (error) {
+    throw new Error(`Failed to prepare custom attributes data: ${error.message}`);
+  }
 },
🧹 Nitpick comments (1)
components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (1)

95-95: Fix inconsistent userId reference in summary message.

The summary message uses this.userId but should use the destructured userId variable.

-    $.export("$summary", `Updated custom attributes for user ${this.userId}`);
+    $.export("$summary", `Updated custom attributes for user ${userId}`);
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📥 Commits

Reviewing files that changed from the base of the PR and between 2622f7b and 9fccf17.

📒 Files selected for processing (9)
  • components/dixa/actions/add-message/add-message.mjs (1 hunks)
  • components/dixa/actions/create-conversation/create-conversation.mjs (1 hunks)
  • components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (1 hunks)
  • components/dixa/sources/common/base.mjs (1 hunks)
  • components/dixa/sources/conversation-status-changed-instant/conversation-status-changed-instant.mjs (1 hunks)
  • components/dixa/sources/new-conversation-created-instant/new-conversation-created-instant.mjs (1 hunks)
  • components/dixa/sources/new-customer-satisfaction-rating-instant/new-customer-satisfaction-rating-instant.mjs (1 hunks)
  • components/dixa/sources/new-message-added-instant/new-message-added-instant.mjs (1 hunks)
  • components/dixa/sources/new-tag-added-instant/new-tag-added-instant.mjs (1 hunks)
🚧 Files skipped from review as they are similar to previous changes (8)
  • components/dixa/sources/new-customer-satisfaction-rating-instant/new-customer-satisfaction-rating-instant.mjs
  • components/dixa/sources/new-conversation-created-instant/new-conversation-created-instant.mjs
  • components/dixa/sources/new-message-added-instant/new-message-added-instant.mjs
  • components/dixa/sources/conversation-status-changed-instant/conversation-status-changed-instant.mjs
  • components/dixa/sources/common/base.mjs
  • components/dixa/actions/create-conversation/create-conversation.mjs
  • components/dixa/sources/new-tag-added-instant/new-tag-added-instant.mjs
  • components/dixa/actions/add-message/add-message.mjs
⏰ Context from checks skipped due to timeout of 90000ms (4)
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  • GitHub Check: Lint Code Base
  • GitHub Check: Verify TypeScript components
🔇 Additional comments (1)
components/dixa/actions/set-custom-contact-attributes/set-custom-contact-attributes.mjs (1)

6-6: Verify the documentation link accessibility.

The documentation link should be verified to ensure it's publicly accessible and points to the correct API endpoint.

✅ Verification successful

Documentation link is valid and accessible

The documentation URL is publicly accessible and properly hosted, pointing to the Dixa API documentation.

🏁 Scripts executed

The following scripts were executed for the analysis:

Script:

#!/bin/bash
# Verify the documentation link is accessible
curl -I "https://docs.dixa.io/openapi/dixa-api/v1/tag/Custom-Attributes/#tag/Custom-Attributes/operation/patchEndusersUseridCustom-attributes"

Length of output: 1192

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Looks good to be QA'd now - I did leave another minor comment about code syntax.

components/dixa/actions/add-message/add-message.mjs Outdated Show resolved Hide resolved
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/approve

@luancazarine luancazarine merged commit 320ace7 into master Jan 20, 2025
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@luancazarine luancazarine deleted the issue-15252 branch January 20, 2025 20:21
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[Components] dixa
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